Privacy Policy

Information We Collect

When you engage with taveriqonela's budget strategy services, we collect information that helps us provide personalized financial guidance. This includes details you provide directly when creating an account, participating in consultations, or accessing our educational resources.

We also collect information automatically when you visit our website, including IP address, browser type, device information, and how you interact with our content. This helps us improve our services and understand what resources are most valuable to our clients.

How We Use Your Information

Your personal information serves specific purposes in delivering our budget strategy services. We use this data to create tailored financial guidance, communicate important updates about your account, and continuously improve our educational programs.

Information Sharing and Disclosure

taveriqonela maintains strict controls over how your personal information is shared. We only disclose your data in specific circumstances that directly support the services we provide or meet legal requirements under Australian law.

We may share limited information with trusted service providers who help us deliver our budget strategy services, such as secure data storage providers, payment processors, and communication platforms. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Data Security and Protection

Protecting your financial information is fundamental to our operations. We employ multiple layers of security measures, including encryption, secure servers, and regular security audits to safeguard your personal data from unauthorized access or misuse.

Our team receives regular training on data protection practices, and we maintain detailed protocols for handling sensitive financial information. While we can't guarantee absolute security – no system is completely immune to threats – we continuously monitor and update our protection measures.

Your Privacy Rights

Under Australian privacy legislation, including the Privacy Act 1988, you have specific rights regarding your personal information. We're committed to honoring these rights and making it straightforward for you to exercise them.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before proceeding with certain requests.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our budget strategy services and meet our legal obligations. The retention period varies depending on the type of information and how it's used in our service delivery.

Financial planning documents and consultation records are typically retained for seven years after your last interaction with our services, in accordance with Australian financial service regulations. Marketing communications and website usage data are generally deleted within two years unless you remain an active client.

Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content. These small data files help us remember your preferences and provide relevant information during your visits.

Most cookies we use are essential for website functionality, such as maintaining your logged-in status and remembering your communication preferences. We also use analytics cookies to understand which resources are most helpful to visitors and identify areas for improvement.

International Data Transfers

While taveriqonela operates primarily within Australia, some of our trusted service providers may process your information in other countries with adequate data protection standards. When international transfers occur, we ensure appropriate safeguards are in place to protect your privacy rights.

Any international data transfers comply with Australian privacy laws and include contractual protections that maintain the same level of privacy protection you would expect domestically. We regularly review these arrangements to ensure continued compliance with evolving privacy regulations.

Changes to This Privacy Policy

We review and update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we'll notify active clients via email and post the updated policy on our website.

Minor updates that don't affect how we handle your personal information may be made without individual notification. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.

Complaints and Privacy Concerns

If you have concerns about how we've handled your personal information or believe we've breached Australian privacy laws, please contact us directly first. We take privacy complaints seriously and will investigate your concerns promptly and fairly.

If you're not satisfied with our response to your privacy complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC provides independent oversight of privacy matters and can investigate complaints about how organizations handle personal information.